Frequently Asked Questions

Q: Kya aapki delivery Pakistan bhar mein hoti hai?
A: Ji haan, hum Karachi, Lahore, Islamabad samet Pakistan ke tamam bare shehron aur choti cities mein Cash on Delivery (COD) ke sath delivery karte hain.

Q: Kya packaging discreet (private) hoti hai?
A: Bilkul. Har order plain, unbranded packaging mein bheja jata hai. Na to bahar koi product ka naam likha hota hai, na hi courier ko pata hota hai ke andar kya hai.

Q: Delivery mein kitna time lagta hai?
A: Karachi, Lahore, aur Islamabad ke andar aam tor par 1-3 working days lagte hain. Doosre shehron mein 3-5 working days.

Q: Kya products 100% original hain?
A: Ji haan, hum sirf trusted brands jaise Durex, Josh, Klimax, Sathi, Touch, aur Do ke original products bechte hain — koi fake ya expired item nahi.

Q: Payment kaise kar sakte hain?
A: Aap Cash on Delivery (COD) use kar sakte hain — order milne par payment karo. Online payment options bhi available hain.

Q: Agar wrong ya damaged item mile to kya karein?
A: Humein turant contact karo (Contact Us page se). Hum aapko replace ya refund karenge — hamari refund policy dekhein.

Q: Kya order karne ke liye account banana zaroori hai?
A: Nahi, aap bina account banaye bhi guest checkout se order kar sakte hain.

Q: Privacy kaise ensure hoti hai?
A: Aapki details kabhi kisi ke sath share nahi ki jatin. Order sirf aapke naam se process hota hai, packaging pe koi identifying detail nahi hoti.